Shipping Information

Australia Post is the preferred carrier for all Kangaroo Health orders. We endeavour to dispatch all orders within 1-3 business days. You will be notified via email if there are any delays in obtaining any items on your order.

All orders are packaged in a discreet manner with plain boxes and unmarked for privacy and security.

Order processing and delivery times may vary during holiday periods and peak times such as Christmas, New Year, Chinese New Year, Easter, Valentine's Day, Mother's Day, Father's Day and some catalogue promotions.

Postage and Handling for Domestic (Australian) Orders.

Australia

Order Value

Less than AU$150
AU$150 or more

Delivery Fee

AU$9.95 flat rate
FREE

Shipping Method

Australia Post eParcel Delivery
Australia Post eParcel Delivery

Allow 1-8 business days from the date we ship your order (depending on where you live in Australia).

Authority to Leave

If the option for 'authority to leave parcel' is selected, Australia Post will leave your parcel at the address provided on your order. Please note that if Australia Post's drivers cannot locate a safe location to leave your parcel a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.

It is recommended to provide a work address for delivery if no one is home during business hours. Where no one is home to sign for the parcel, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.

Postage and Handling for International Orders.

New Zealand

Less than NZ$150
NZ$150 or more

Delivery Fee

NZ$9.95 flat rate
FREE

Shipping Method

Airmail Delivery
Airmail Delivery

Asia – Australia Post Zones 2 & 3 (See Below)

Order Value

All

Delivery Fee

AU$9.95 per kg

Shipping Method

Airmail Delivery

Australia Post Zones 2 & 3

Zone 2

China

Zone 3

Indonesia
Singapore

Japan

Vietnam
Malaysia

Hong Kong

Taiwan
Thailand

Outside Australia

Kindly refer to Australia Post’s International Post Guide and select your country to view the estimated postage time. A limited list of prohibited products is also listed on the website for each country.

* Delivery times are an estimate only.
* Delivery time does not include any time parcels may spend in the destination countries customs service.
* All international orders require a signature on delivery.

For all International Orders please also refer to Section 19 of our Terms of Service.


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